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Terms and Conditions

These terms govern your use of Sendbun's email service platform and outline your rights and responsibilities as a user.

Last updated: December 15, 2024

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Introduction

These Terms and Conditions ("Terms") govern your use of Sendbun's email service platform ("Service") operated by Sendbun ("we", "our", or "us"). By accessing or using our Service, you agree to be bound by these Terms.

Sendbun is a platform that enables users to create and manage their own temporary email services. These Terms apply to all users of the Service, including platform administrators, email service creators, and end users of temporary email addresses.

Service Description

Sendbun provides the following services:

  • Email service platform for creating temporary email services
  • Domain management and verification tools
  • Mailbox creation and management
  • Email processing, storage, and retrieval
  • API access for programmatic integration
  • Subscription management and billing
  • Admin panel for platform management

The Service is provided "as is" and we reserve the right to modify, suspend, or discontinue any part of the Service at any time.

Account Registration

To use our Service, you must:

  • Be at least 16 years old
  • Register using Google OAuth authentication
  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account

You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

Acceptable Use Policy

You agree not to use the Service to:

  • Send spam, phishing emails, or other malicious content
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Harass, abuse, or harm others
  • Attempt to gain unauthorized access to our systems
  • Use the Service for illegal activities
  • Interfere with the proper functioning of the Service
  • Create email services that violate third-party terms of service

We reserve the right to suspend or terminate accounts that violate these terms.

Subscription Plans

Sendbun offers various subscription plans with different features and limits:

  • Free Plan: Limited features for basic usage
  • Monthly Plan: Full features with monthly billing
  • Yearly Plan: Full features with annual billing and discounts
  • Lifetime Plan: One-time payment for permanent access

Plan features include:

  • Credits for platform usage
  • Domain limits and management
  • Email account creation limits
  • Storage capacity for emails
  • API access and call limits
  • Support level and response times

We reserve the right to modify plan features and pricing with appropriate notice.

Payment Terms

Payment terms for our Service:

  • All fees are charged in advance of the billing period
  • Payments are processed through PayPal
  • Subscriptions automatically renew unless cancelled
  • Refunds are provided according to our refund policy
  • Failed payments may result in service suspension
  • Price changes will be communicated with 30 days notice

You are responsible for all taxes associated with your use of the Service.

Intellectual Property

Intellectual property rights:

  • The Service and its content are owned by Sendbun
  • You retain ownership of content you create using our Service
  • You grant us a license to process and store your content
  • Our trademarks and branding may not be used without permission
  • You may not reverse engineer or copy our technology

Privacy & Data

Data handling and privacy:

  • Your privacy is governed by our Privacy Policy
  • We process email data for service delivery only
  • We do not read or analyze email content for advertising
  • Email retention follows configurable policies
  • We implement appropriate security measures
  • You are responsible for compliance with data protection laws

Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability is limited to the amount you paid for the Service
  • We are not responsible for email delivery failures
  • We do not guarantee uninterrupted service availability
  • You use the Service at your own risk

Termination

Account termination terms:

  • You may cancel your account at any time
  • We may terminate accounts for Terms violations
  • Upon termination, access to the Service will cease
  • Data may be deleted according to our retention policy
  • Refunds will be provided according to our policy

Dispute Resolution

Dispute resolution process:

  • Disputes will be resolved through good faith negotiations
  • If unresolved, disputes may be submitted to binding arbitration
  • Arbitration will be conducted in accordance with applicable rules
  • Class action lawsuits are waived
  • These Terms are governed by applicable law

Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date.

Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.

Contact Us

If you have any questions about these Terms, please contact us:

  • By email: legal@sendbun.com
  • By phone: +1 (555) 123-4567
  • By mail: 123 Email Street, Suite 101, San Francisco, CA 94103, United States

Still have questions about our terms?

Our team is here to help you understand our terms and conditions and answer any questions you may have about using our email service platform.